If you or someone you care about is moving to a retirement
or long-term care home, consider the following tip. The most important factor
in determining quality of care in any residence or care situation is that of
the staff. You can determine this easily if you take the time to watch and
listen during your visits. Watch other residents when you visit; get to know
them, their families/regular visitors and talk to them. Developing relationships
with both staff and residents in the home is important and will ensure that if
there are issues, you are notified of them. Focus on the food quality, cleanliness
and staff attitude. Join a Family Council if there is one or encourage your
loved one to join a Residents’ Council if they are able to participate. If you
have the time, join in activities in the residence. This is a way to help your
loved on adjust while creating opportunities for you to get to know other
residents and staff by observing and interacting.
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